Cancellation Policy

You can contact with our customer support to cancel the video consultation and get a refund as per the cancellation policy given below.

1. If there are more than 60 mins left for your session, you can cancel your session from the website, a cancellation service charge will be deducted and the balance amount will be refunded within 14 business days from the date of cancellation request and we will notify you via email of the results. We reserve the right to extend the standard response time in exceptional cases with a prior notice to you.
2. Refund amount pay back to you through paytm or some other payment mode.

Payment, fees and taxes

1. You agree to pay all Service fees, consulting fees, reasonable out of pocket expenses and other fees applicable to Your use of the Services. While SiCureMi Healthcare will strive to give You a fair estimate of fees in advance, the actual fee may be dependent on the type of Services that You purchase and may vary based on the number or duration of the Services subscribed to.
2. You are solely responsible for payment of all taxes, legal compliances, statutory registrations and reporting. SiCureMi Healthcare is in no way responsible for any of the taxes except for its own income tax.
3. The fees could be paid online through the facility made on the Application. Third parties support and services are required to process online fee payment. SiCureMi Healthcare is not responsible for any loss or damage caused to User during this process as these third parties are beyond the control of SiCureMi Healthcare.